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Steps to troubleshoot login issues

If you are having trouble logging in, please follow the steps below to resolve the issue:


1. If you reach the "Account Details Page",
Press the back button in the upper left.


2. Try logging in again.
If you see a pop-up for the Shop app,
Click the "X" on the pop-up to close it.


3.Then enter your email address and password
Please enter to continue logging in.
This step should take you to the point card screen.



If the issue persists,
Please contact us at the following email address:
tokyo @fuglen .no
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